UBSS TOEIC – Reading Test
The TOEIC Reading Test is designed to test candidates on their TOEIC proficiency. This exam includes all reading test type questions that participants would encounter under exam circumstances. The Test is comprised of 100 Questions.
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Question 1 of 101
1. Question
Read the following paragraph and choose the best answer to complete the sentence.
Dear Mr. Perry:
Seasons Greetings! As a _______ customer, we wanted you to be among the
first to know about our upcoming holiday sale. All copy paper, printing ink,
and general office supplies will be reduced by 50% for the month of
December.CorrectIncorrect -
Question 2 of 101
2. Question
Read the following paragraph and choose the best answer to complete the sentence.
As is our tradition at Office Junction, we will be having a Christmas raffle.
This year the grand prize is a 2-night stay for two at the Buena Vista Hotel
_______ Camano Island. The winner will receive a free double-occupancy
stay in the penthouse suite, as well as a free dinner on the moonlit patio.CorrectIncorrect -
Question 3 of 101
3. Question
Read the following paragraph and choose the best answer to complete the sentence
Money from ticket sales will be _______ to The Holiday Fund, a local
organization that provides food and clothing to those who need it most this
Christmas.CorrectIncorrect -
Question 4 of 101
4. Question
Read the following paragraph and choose the best answer to complete the sentence.
This is to alert you to a misprint in an advertisement for our store in this
week’s local newspaper. The ad states that on Saturday all men’s footwear is
on sale for 55% percent off rather _______ 15% off.CorrectIncorrect -
Question 5 of 101
5. Question
Read the following paragraph and choose the best answer to complete the sentence.
If customers ask about this sale, please _______ and explain the printing
error. Offer them an additional 5% off coupon to thank them for coming into
our store. The coupon can be given out even if the customer decides not to
purchase any shoes, and can be applied to any purchase made in the store.CorrectIncorrect -
Question 6 of 101
6. Question
Read the following paragraph and choose the best answer to complete the sentence.
_______ you encounter any customers who have the ad with them and
demand to receive the 55% discount, please call a manager to the sales
floor. These cases will be handled on an individual basis.CorrectIncorrect -
Question 7 of 101
7. Question
Read the following paragraph and choose the best answer to complete the sentence.
Dear Stone Blair,
I’m not certain that you are the person I need to address, but the help desk
operator at Autotech forwarded me _______ e-mail address. It is now
midmonth, and Microserve has still not received a March invoice from
Autotech.CorrectIncorrect -
Question 8 of 101
8. Question
Read the following paragraph and choose the best answer to complete the sentence.
We ________ receive an electronic invoice on the first of the month, and a
reminder notice approximately half way through the month. Neither of these
has been received; therefore, I assume the bill has not been issued.CorrectIncorrect -
Question 9 of 101
9. Question
Read the following paragraph and choose the best answer to complete the sentence.
It is particularly important that we sort out this error before May first. We are
a small company that submits tax forms twice a year, and we must include
this information as part of our _________. As the accountant of Microserve,
it is my duty to submit all invoices related to spending to our head office by
May 3rd at the latest.CorrectIncorrect -
Question 10 of 101
10. Question
Read the following paragraph and choose the best answer to complete the sentence.
Dear Ms. Carson:
We __________ your application for our advertised accounting position at
Accu-Counting Inc. Based on your qualifications, we would like to schedule
an interview with you the week of May 12th at our main office, 1777 Second
Ave. SCorrectIncorrect -
Question 11 of 101
11. Question
Read the following paragraph and choose the best answer to complete the sentence.
Would you please phone Dana Miller, our office manager, at 555-3385 at
your earliest convenience to __________ an interview day and time?
Interviews usually last about 30 minutes, and are scheduled between 8 and
noon, and then 2 and 4.CorrectIncorrect -
Question 12 of 101
12. Question
Read the following paragraph and choose the best answer to complete the sentence.
Thank you for applying to Accu-Counting. We believe that our employees
__________ us number one, and we hope that you might soon join our team
and contribute to our continued success. If you have any questions prior to
your interview, please don’t hesitate to ask Mr. Miller.CorrectIncorrect -
Question 13 of 101
13. Question
Read the following paragraph and choose the best answer to complete the sentence.
Dr. Baker has decided to set up free visits to her clinic for children and
families of Little School (and the staff as well) __________ host a clinic at
the school. She will begin getting shipments of the vaccine in batches. The
first batch will arrive Tuesday, November 3rd.CorrectIncorrect -
Question 14 of 101
14. Question
Read the following paragraph and choose the best answer to complete the sentence.
For family members who are under 3, pregnant or have underlying health /
respiratory conditions you _________ to get a shot. Please e-mail me (John),
I will be setting up a list of those individuals so that I can notify you as soon
as a batch of vaccination shots become available.CorrectIncorrect -
Question 15 of 101
15. Question
Read the following paragraph and choose the best answer to complete the sentence.
For everyone else, I will e-mail information as soon as vaccines
_______available. There is no need to e-mail me at this time, as I want to
focus on the groups deemed most at risk by public health officials.CorrectIncorrect -
Question 16 of 101
16. Question
Read the following paragraph and choose the best answer to complete the sentence.
Dear Donald,
Enclosed are two (2) copies of our standard agreement with regard to the
text for the article, Destination: Bangkok, Thailand, in the Vacation World
magazine issue # 4, 2011. I would appreciate it if you could ______ and
return one copy as soon as possible. The other copy is for your records.
Please mail the contract to my attention at Vacation Magazine, 22555
Paradise Blvd., Orlando, FLA, 77666.CorrectIncorrect -
Question 17 of 101
17. Question
Read the following paragraph and choose the best answer to complete the sentence.
Please incorporate a Fast Facts box (see the enclosed examples), and keep
the ______ around 1,400 words, inclusive of the text in the Fast Facts.CorrectIncorrect -
Question 18 of 101
18. Question
Read the following paragraph and choose the best answer to complete the sentence.
If you have any questions, please do not hesitate to e-mail me ______
leah.zimmerman@vacationworld.com, or call me directly at (305) 295-3170.CorrectIncorrect -
Question 19 of 101
19. Question
Read the following paragraph and choose the best answer to complete the sentence.
Hi all,
Our ______ company Christmas party will be held at 6 p.m. Saturday, Dec.
18th, in the grand ballroom of the Ritzy Hotel on Main Street. All employees
and their immediate family members are invited to attend. There will be a
six-course dinner, followed by music, dancing, and special activities for the
children.CorrectIncorrect -
Question 20 of 101
20. Question
Read the following paragraph and choose the best answer to complete the sentence.
As usual, we will ______ donations for the Children’s Home at the party.
Please bring a toy, game, or clothes for Christmas presents for needy
children. We will also take donations of cash or check.CorrectIncorrect -
Question 21 of 101
21. Question
Read the following paragraph and choose the best answer to complete the sentence
I hope to see all of you at the party, and that you will give ______ to support
the Children’s Home. If you can come, please RSVP to your manager by Dec.
11th. Be sure to include the number of family members attending, and to
indicate how many children you’ll be bringing, and how old they are.CorrectIncorrect -
Question 22 of 101
22. Question
Read the following paragraph and choose the best answer to complete the sentence.
Hello Carter,
I am responding to ______ request for information on health coverage plans.
One option is through LifeWise. This plan covers six doctor visits a year,
without meeting deductibles. There is 100-percent coverage for preventive
screenings, and a discount on prescriptions. Monthly premiums for your
family are $ 479.CorrectIncorrect -
Question 23 of 101
23. Question
Read the following paragraph and choose the best answer to complete the sentence.
Another ______ is through Regent Red Shield, a comprehensive plan that
charges a $20 co-pay for unlimited doctor visits. Prescriptions are a $10
co-pay, and the plan provides preventive care up to $400 annually. Monthly
premiums would be $738.CorrectIncorrect -
Question 24 of 101
24. Question
Read the following paragraph and choose the best answer to complete the sentence.
Both plans will allow doctor visits and preventive care before your deductible
comes into effect.
A dental plan is also available. The monthly premium for that is $17.75. I will
be happy to meet and go ______ the options and the benefits, or mail a
packet out to youCorrectIncorrect -
Question 25 of 101
25. Question
Read the following paragraph and choose the best answer to complete the sentence.
Dear Mr. Driscoll:
We are writing to inform you that check No. 1384, in the __________ of
$2,500, was presented for payment on Jan. 8th against an account balance
of $2,275. In accordance with your overdraft protection provision, we have
paid the check and charged your account a $30 overdraft fee.CorrectIncorrect -
Question 26 of 101
26. Question
Read the following paragraph and choose the best answer to complete the sentence.
To avoid further action, please make a deposit to your checking account as
soon as possible. If you __________ already done so, you may disregard this
notice.CorrectIncorrect -
Question 27 of 101
27. Question
Read the following paragraph and choose the best answer to complete the sentence.
We appreciate your patronage of Midwest Bank. If you have any questions,
or if there is a way we can service your needs, call our customer assistance
line __________ 555-7700 between 9 a.m. and 5 p.m. Monday to Friday, or
come into one of our six Omaha branches.CorrectIncorrect -
Question 28 of 101
28. Question
Read the following paragraph and choose the best answer to complete the sentence.
Are you too busy to clean?
We understand.
So relax, and leave the cleaning to us! Our professional, reliable staff will
leave your home feeling like new. We use only100-percent safe, __________
friendly products, so you can rest assured there will be no harmful chemicals
or dangerous liquid reside left behind.CorrectIncorrect -
Question 29 of 101
29. Question
Read the following paragraph and choose the best answer to complete the sentence.
Our prices are among the lowest in the region. And, if you mention this flier,
we will give you a 15-percent discount on your first cleaning. Plus, if you are
not completely satisfied with our services, we will come again and re-clean
the areas you specify free of __________!CorrectIncorrect -
Question 30 of 101
30. Question
Read the following paragraph and choose the best answer to complete the sentence.
Why not give us a try? Call 555-4372 for a free cleaning estimate. We are
open 7 a.m. to 5 p.m. Monday __________ Friday, and 9 a.m. to 4 p.m. on
Saturdays. You can also visit us online at www.ecoclean.com. Isn’t it about
time you had the break you deserve?CorrectIncorrect -
Question 31 of 101
31. Question
Read the following paragraph and choose the best answer to complete the sentence.
To: All managers
From: Dennis Kruger, CEO
Re: Employee performance reviews
All of you __________ have received forms for annual employee evaluations.
If you haven’t, contact Candice in human resources as soon as possible.
Evaluation forms must be completed by Jan. 10th and returned to human
resources. Thank you for your prompt cooperation.CorrectIncorrect -
Question 32 of 101
32. Question
Read the following paragraph and choose the best answer to complete the sentence.
You will notice that this year’s forms contain a new section that rates
employee initiative and group participation. Please be sure to take a few
minutes __________ this section before beginning performance reviews. Also
remember to have each employee sign the review form.CorrectIncorrect -
Question 33 of 101
33. Question
Read the following paragraph and choose the best answer to complete the sentence.
I will be conducting manager evaluations the week __________ Christmas
and New Year’s, and I hope to have a schedule made up by the 15th.CorrectIncorrect -
Question 34 of 101
34. Question
Read the following paragraph and choose the best answer to complete the sentence.
Dear Dave Scott,
This is to confirm the __________ reached this morning in the conference
call between yourself and our president, Jed Sanders. If any of this
information is incomplete or inaccurate, please let us know immediatelyCorrectIncorrect -
Question 35 of 101
35. Question
Read the following paragraph and choose the best answer to complete the sentence.
Ace Consulting has agreed to provide 40 hours of consultation for the JB
Sanders Corporation, commencing on March 1st, at a rate of $120 an hour.
Payment will be sent once a month upon __________of invoice from Ace
Consulting. Ace agrees that invoices must be submitted no later than the
20th of each month.CorrectIncorrect -
Question 36 of 101
36. Question
Read the following paragraph and choose the best answer to complete the sentence.
JB Sanders Corporation has agreed to __________ up a formal contract and
send it to Dave Scott for his approval by the end of the week. This contract
will remain in effect until Ace Consulting has fulfilled its commitment. At that
time, the contract may be extended upon approval of both parties, or a new
arrangement may be negotiated.CorrectIncorrect -
Question 37 of 101
37. Question
Read the following paragraph and choose the best answer to complete the sentence.
In complying with the letter and spirit of applicable laws and pursuing its own
goals of diversity, Kane University shall not discriminate on the __________
of race, colour, religion, sex, sexual orientation, including transgender status
or gender expression, national origin, citizenship status, age, disability, or
veteran’s status in employment, education, and all other areas of Kane
University.CorrectIncorrect -
Question 38 of 101
38. Question
Read the following paragraph and choose the best answer to complete the sentence.
The University will regard freedom from discriminatory harassment as an
individual employee and student right which will be safeguarded as a matter
__________ policy. Any employee or student will be subject to disciplinary
action for violation of this policy. Retaliation against anyone who makes a
complaint of discrimination or harassment or who is involved in a complaint
process will not be tolerated.CorrectIncorrect -
Question 39 of 101
39. Question
Read the following paragraph and choose the best answer to complete the sentence.
Questions and complaints about discrimination in any area of the University
should be directed to the Director of Equal Opportunity, Kane University,
7545 South James Hall, Room 201, Pillbusry, NH 04196-7574, telephone
(200) 580-2116, TTY (200) 580-8494. Inquiries or complaints about
discrimination in employment or education may also be __________ to the
New Hampshire Human Rights Commission. Inquiries or complaints about
discrimination in employment may be referred to the U. S. Equal
Employment Opportunity Commission.CorrectIncorrect -
Question 40 of 101
40. Question
Read the following paragraph and choose the best answer to complete the sentence.
Dear Jane Doe,
This letter __________ going to everybody. It’s going only to pre-selected
drivers like you who we believe will save an average of $383 every year for
the automobile insurance you need.CorrectIncorrect -
Question 41 of 101
41. Question
Read the following paragraph and choose the best answer to complete the sentence.
And this letter isn’t coming from a company you never heard of.
Globetrotters is one of the oldest and largest insurance companies in North
America. Today, we insure more than 4 million customers __________ the
country.CorrectIncorrect -
Question 42 of 101
42. Question
Read the following paragraph and choose the best answer to complete the sentence.
You get great savings without giving up service! Most likely, you’re going to
get __________ better service than you have now. For example, when you
call us about a claim, no matter what time it is, what day it is, or what area
of the country you’re in, you’re going to reach a real live person — not a
machine. And you’ll get immediate help.CorrectIncorrect -
Question 43 of 101
43. Question
Read the following paragraph and choose the best answer to complete the sentence.
Update from the membership office:
Upcoming Events
43th Annual Model Railroad Show, February 18-20, 10 a.m.-6 p.m.
Explore model railroad layouts, take a __________ on the Iron Horse
Railway under Central Science Center’s arches, and have your model railroad
questions answered by members of the National Model Railroad Association.CorrectIncorrect -
Question 44 of 101
44. Question
Read the following paragraph and choose the best answer to complete the sentence.
10th Annual Bald Eagle Family Float Trip on Misty River, Saturday, February
21
Join Central Science Center on our annual Destination Discovery experience
to see the largest gathering of bald eagles in the lower 48 states! Every year,
approximately 500 bald eagles __________ to Misty River from all over the
Northwest. This ten-mile float includes the Bald Eagle Sanctuary and lasts
about two hours. Suggested minimum age is six years old. The price is just
$125 per adult and $85 per child for members. Tickets must be purchased by
February 18. For more information or to make a reservation, (206) 555-3462
or email travel@censci.org.CorrectIncorrect -
Question 45 of 101
45. Question
Read the following paragraph and choose the best answer to complete the sentence.
Member Preview of Facing Mars exhibit and Roving Mars IMAX® film, Friday,
February 27
Members see it first! Take a journey to Mars in our newest exhibit, Facing
Mars. Members can enjoy an exclusive preview a day before the exhibit
opens to the public (Building 4, 10 a.m.-6 p.m., no RSVP needed). Plus, see
Mars like never before during a free member screening of Roving Mars
(Eames IMAX Theater, 10:30 a.m. & 2:30 p.m., tickets available day of show
on a first-__________ first-served basis). Look for your invitation postcard in
the mail later this month.
These previews are FREE and for members only!CorrectIncorrect -
Question 46 of 101
46. Question
Read the following paragraph and choose the best answer to complete the sentence.
Dear Margaret Smith,
This memorandum of understanding, dated April 14, 2011, confirms that
Margaret Smith, __________referred to as Party 1, has agreed to assume
duties as CFF for ICN corporation (Party 2) beginning on May 1, 2019CorrectIncorrect -
Question 47 of 101
47. Question
Read the following paragraph and choose the best answer to complete the sentence.
Party 1 has agreed to begin work for Party 2 at an annual salary of
$250,000, with three weeks’ paid vacation and five sick days. Furthermore,
Party 1 has __________ to work the first month without signing a formal
contract, which Party 2 has agreed to prepare and have ready by June 1,
2019.CorrectIncorrect -
Question 48 of 101
48. Question
Read the following paragraph and choose the best answer to complete the sentence.
Until that time, Parties 1 and 2 agree that this memorandum shall have the
force of a legally binding agreement, with arbitration clauses subject to State
Law 604-c-3. It is further agreed that April 2011 is the first of a three-month
probation __________ for Party 1, and that Party 1 may sever from Party 2
without penalty, per probationary terms, at any time until July 31, 2019.CorrectIncorrect -
Question 49 of 101
49. Question
Read the following paragraph and choose the best answer to complete the sentence.
Brochure
Less Paper, Less Waste
Embracing a reduce, reuse, recycle mentality __________us to rethink our
approach to how we share upcoming educational opportunities with you.CorrectIncorrect -
Question 50 of 101
50. Question
Read the following paragraph and choose the best answer to complete the sentence.
As always, we will produce four catalogues per year, but as we enhance our
Web site, we’re about to change what we send to you. Watch for these
exciting changes to our Web site this spring. By changing our catalog size
and scope we’re able to __________ our paper consumption significantly and
use FSC-certified paper and print products.CorrectIncorrect -
Question 51 of 101
51. Question
Read the following paragraph and choose the best answer to complete the sentence.
This brochure-style catalogue is printed __________ Sonoma Gloss, an
FSC-certified, recycled paper made with up to 30 % post-consumer waste
and manufactured by the West Linn Paper Company, a regional paper
manufacturer in West Linn, Oregon. The brochure is printed by a local,
FSC-certified printing company.CorrectIncorrect -
Question 52 of 101
52. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. Please contact Maria Alvarez for _________________ in cashing traveller’s checks.
CorrectIncorrect -
Question 53 of 101
53. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. Secretarial interviews will be ___________ at 8:30 a.m. on Oct. 3rd.
CorrectIncorrect -
Question 54 of 101
54. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. After Jupiter LTD bought Banana Computers, its brand ____________ increased threefold.
CorrectIncorrect -
Question 55 of 101
55. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. We promise to send _________ proposed contract to them by Wednesday morning.
CorrectIncorrect -
Question 56 of 101
56. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. Satisfaction is __________ or your money back when you order color prints from Technichrome Inc.
CorrectIncorrect -
Question 57 of 101
57. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. Since being promoted last summer, Brenda in marketing has been __________ boasting about her new boat.
CorrectIncorrect -
Question 58 of 101
58. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. An appetizer at Royal Steakhouse costs as much ______ a full meal at McDougal’s.
CorrectIncorrect -
Question 59 of 101
59. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. Because Chicago is in the Midwestern United States, it can experience a wide ______ of weather in any 24-hour period.
CorrectIncorrect -
Question 60 of 101
60. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. The Uncommon Townhouses are ______ located to provide for all your living needs.
CorrectIncorrect -
Question 61 of 101
61. Question
_____ English had been his first language, Mr. Li might not have misunderstood the sales representative from the Australian corporation.
CorrectIncorrect -
Question 62 of 101
62. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. Highman & Sons’ profits _______________ to increase 15 percent in the next fiscal quarter.
CorrectIncorrect -
Question 63 of 101
63. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. The ___________ e-mail from corporate headquarters said that personal phone calls will no longer be allowed at the office.CorrectIncorrect -
Question 64 of 101
64. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. The R & D Department will __________ try to have the beta product on the market by the end of next month.
CorrectIncorrect -
Question 65 of 101
65. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. Due to _____ high degree of liability, the company must exercise caution in assessing client’s insurance claims.
CorrectIncorrect -
Question 66 of 101
66. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. Felipe Mendoza, a senior manager, suggested a unique fundraiser that has caught the attention of one of the organization’s wealthiest _____________.
CorrectIncorrect -
Question 67 of 101
67. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. All computer programmers are required to be back ____ their desks by five minutes after one.
CorrectIncorrect -
Question 68 of 101
68. Question
Atco Aviation has __________ shut down production of its newest model L-101 planes in the wake of disappointing advance orders.
CorrectIncorrect -
Question 69 of 101
69. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. Upon entering, proceed to the sign-in table and present your __________________ form to one of the conference administrators.
CorrectIncorrect -
Question 70 of 101
70. Question
Despite the attorneys’ prolonged negotiations, the terms of the proposed marketing agreement were not satisfactory to _____________ party.
CorrectIncorrect -
Question 71 of 101
71. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. The counsellor noted that potential police officers must be _____ in regard to working hours and conditions.
CorrectIncorrect -
Question 72 of 101
72. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. Please ________ your children in the amusement park.
CorrectIncorrect -
Question 73 of 101
73. Question
Flying first class would have _____ twice as much as flying economy class.
CorrectIncorrect -
Question 74 of 101
74. Question
As the sales seminar ran longer than we expected, we _____ only a short period of time to brief the potential clients.
CorrectIncorrect -
Question 75 of 101
75. Question
The chairman of the Macrosoft Board of Directors shall retain the power to resolve _____ tie decisions.
CorrectIncorrect -
Question 76 of 101
76. Question
In business, like sports, every employee has an important _____ to play in our success.
CorrectIncorrect -
Question 77 of 101
77. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. Calico Couriers Ltd. is proud to offer _______ fringe benefits to its long-term employees.
CorrectIncorrect -
Question 78 of 101
78. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. Our _____ flight to Phoenix has been delayed for an hour because the plane is having mechanical difficulties.
CorrectIncorrect -
Question 79 of 101
79. Question
Paradise Airlines promises that its frequent-flier discount will remain in effect until the purchaser has recorded 3,000 miles, _______ that date may be.
CorrectIncorrect -
Question 80 of 101
80. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. The economist’s prediction in the weekly news magazine was _________ about a quick recovery.
CorrectIncorrect -
Question 81 of 101
81. Question
Read the following sentence and choose the best answer to complete the sentence from the choices below.
Q. The _____ for today calls for morning clouds, burning off into sunshine and a high of 70 by this afternoon.
CorrectIncorrect -
Question 82 of 101
82. Question
(READ THE FOLLOWING ADEVERTISMENT AND ANSWER THE FOLLOWING QUESTION)
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Question 83 of 101
83. Question
(READ THE FOLLOWING ADEVERTISMENT AND ANSWER THE FOLLOWING QUESTION)
Want to speak Chinese?
Try Language Line
Language Line is your connection to an exciting new world …. the world of foreign language!
Now you can the language you’ve always wanted to over the Internet, from the comfort of your own home!
Our expert teachers will give you an online video lesson at the day and time you choose. There’s no textbook, no homework, and no tests to pass.
We offer:
∙•••••••• Half-hour and hour lessons ranging from one to seven days per week
∙•••••••• Expert teachers who will have you speaking fluently in just seven weeks
∙•••••••• Affordable prices
∙•••••••• A free trial lesson
∙•••••••• A full money-back guarantee if you’re not completely satisfied
Half-hour lessons start at $25, and full-hour lessons start at $45.
Take a free trial lesson today! What have you got to lose? We guarantee fluency within seven weeks, or your money back!
Call 1-888-555-9900 to arrange for your first, FREE half-hour trial lesson. Or register online at www.languageline.com
QUESTION : What happens if customers are not satisfied?
CorrectIncorrect -
Question 84 of 101
84. Question
(READ THE FOLLOWING MEMO AND ANSWER THE FOLLOWING QUESTION)
To: Store managers
From: Corporate headquarters
Re: Bonus pay
The Cost Less board of directors has voted to implement a new method of calculating annual year-end bonuses, beginning at the start of the next fiscal year. Since its inception, Cost Less has rewarded managers of stores that improved their sales revenue and limited the amount of employee overtime.
These conditions will still apply, but the board has decided to factor in a third condition: the amount of loss prevented by store security. As you know, in the past year shoplifting and employee embezzlement cost our company more than $3 million. To help reverse this trend, we would like managers to be more diligent in hiring and supervising security personnel, and to be more alert in watching for possible theft.
To help encourage this philosophy, the board has voted to pay a 10-percent bonus to managers whose stores hold inventory loss to less than 2 percent of total revenues for the year. The board has also directed that each Cost Less store be given extra financial resources to help train and motivate employees to be alert for shoplifting and other types of in-store theft. Remind your employees that when merchandise is stolen or money embezzled, it hurts everyone in the company.
Additional details will be forthcoming in the next two months.
Thank you for your attention to this matter.
QUESTION : What is the main purpose of this memo?
CorrectIncorrect -
Question 85 of 101
85. Question
(READ THE FOLLOWING MEMO AND ANSWER THE FOLLOWING QUESTION)
To: Store managers
From: Corporate headquarters
Re: Bonus pay
The Cost Less board of directors has voted to implement a new method of calculating annual year-end bonuses, beginning at the start of the next fiscal year. Since its inception, Cost Less has rewarded managers of stores that improved their sales revenue and limited the amount of employee overtime.
These conditions will still apply, but the board has decided to factor in a third condition: the amount of loss prevented by store security. As you know, in the past year shoplifting and employee embezzlement cost our company more than $3 million. To help reverse this trend, we would like managers to be more diligent in hiring and supervising security personnel, and to be more alert in watching for possible theft.
To help encourage this philosophy, the board has voted to pay a 10-percent bonus to managers whose stores hold inventory loss to less than 2 percent of total revenues for the year. The board has also directed that each Cost Less store be given extra financial resources to help train and motivate employees to be alert for shoplifting and other types of in-store theft. Remind your employees that when merchandise is stolen or money embezzled, it hurts everyone in the company.
Additional details will be forthcoming in the next two months.
Thank you for your attention to this matter.
QUESTION : What is a factor in determining year-end bonuses?
CorrectIncorrect -
Question 86 of 101
86. Question
(READ THE FOLLOWING MEMO AND ANSWER THE FOLLOWING QUESTION)
To: Store managers
From: Corporate headquarters
Re: Bonus pay
The Cost Less board of directors has voted to implement a new method of calculating annual year-end bonuses, beginning at the start of the next fiscal year. Since its inception, Cost Less has rewarded managers of stores that improved their sales revenue and limited the amount of employee overtime.
These conditions will still apply, but the board has decided to factor in a third condition: the amount of loss prevented by store security. As you know, in the past year shoplifting and employee embezzlement cost our company more than $3 million. To help reverse this trend, we would like managers to be more diligent in hiring and supervising security personnel, and to be more alert in watching for possible theft.
To help encourage this philosophy, the board has voted to pay a 10-percent bonus to managers whose stores hold inventory loss to less than 2 percent of total revenues for the year. The board has also directed that each Cost Less store be given extra financial resources to help train and motivate employees to be alert for shoplifting and other types of in-store theft. Remind your employees that when merchandise is stolen or money embezzled, it hurts everyone in the company.
Additional details will be forthcoming in the next two months.
Thank you for your attention to this matter.
QUESTION : How can managers earn a 10-percent bonus?
CorrectIncorrect -
Question 87 of 101
87. Question
(READ THE FOLLOWING NOTE AND ANSWER THE FOLLOWING QUESTION)
Dear Jake,
I just wanted to write you a note to tell you how much I’ve appreciated everything you’ve done for me. You were willing to take a chance on me when others wouldn’t, due to my inexperience. Not only that, but you stuck by me as I learned and made mistakes.
I’m happy that you’ve found a new position with greater responsibilities. You deserve it. But I’m sad to see you go. You were more than a boss to me; you were a mentor and a friend. I will always value your advice, and will remember the lessons you have taught me. I remember the first time I missed deadline, and help up the whole paper. I was scared you would fire me. Instead you were supportive and understanding.
I hope we can stay in touch, professionally and personally. I have the highest respect for your talent and leadership skills. You have the ambition and acumen to be wildly successful. I hope you and Denise will find personal satisfaction in Albany as well. I hear it’s a nice city. If there’s ever anything I can do for you, please don’t hesitate to ask.
All my best,
Tanya
QUESTION : What can be inferred about Tanya?
CorrectIncorrect -
Question 88 of 101
88. Question
(READ THE FOLLOWING NOTE AND ANSWER THE FOLLOWING QUESTION)
Dear Jake,
I just wanted to write you a note to tell you how much I’ve appreciated everything you’ve done for me. You were willing to take a chance on me when others wouldn’t, due to my inexperience. Not only that, but you stuck by me as I learned and made mistakes.
I’m happy that you’ve found a new position with greater responsibilities. You deserve it. But I’m sad to see you go. You were more than a boss to me; you were a mentor and a friend. I will always value your advice, and will remember the lessons you have taught me. I remember the first time I missed deadline, and help up the whole paper. I was scared you would fire me. Instead you were supportive and understanding.
I hope we can stay in touch, professionally and personally. I have the highest respect for your talent and leadership skills. You have the ambition and acumen to be wildly successful. I hope you and Denise will find personal satisfaction in Albany as well. I hear it’s a nice city. If there’s ever anything I can do for you, please don’t hesitate to ask.
All my best,
Tanya
QUESTION : Why does Tanya mention missing a deadline?
CorrectIncorrect -
Question 89 of 101
89. Question
(READ THE FOLLOWING NOTE AND ANSWER THE FOLLOWING QUESTION)
Dear Jake,
I just wanted to write you a note to tell you how much I’ve appreciated everything you’ve done for me. You were willing to take a chance on me when others wouldn’t, due to my inexperience. Not only that, but you stuck by me as I learned and made mistakes.
I’m happy that you’ve found a new position with greater responsibilities. You deserve it. But I’m sad to see you go. You were more than a boss to me; you were a mentor and a friend. I will always value your advice, and will remember the lessons you have taught me. I remember the first time I missed deadline, and help up the whole paper. I was scared you would fire me. Instead you were supportive and understanding.
I hope we can stay in touch, professionally and personally. I have the highest respect for your talent and leadership skills. You have the ambition and acumen to be wildly successful. I hope you and Denise will find personal satisfaction in Albany as well. I hear it’s a nice city. If there’s ever anything I can do for you, please don’t hesitate to ask.
All my best,
Tanya
QUESTION : What does Tanya say about Jake?
CorrectIncorrect -
Question 90 of 101
90. Question
(READ THE FOLLOWING NOTE AND ANSWER THE FOLLOWING QUESTION)
Dear Jake,
I just wanted to write you a note to tell you how much I’ve appreciated everything you’ve done for me. You were willing to take a chance on me when others wouldn’t, due to my inexperience. Not only that, but you stuck by me as I learned and made mistakes.
I’m happy that you’ve found a new position with greater responsibilities. You deserve it. But I’m sad to see you go. You were more than a boss to me; you were a mentor and a friend. I will always value your advice, and will remember the lessons you have taught me. I remember the first time I missed deadline, and help up the whole paper. I was scared you would fire me. Instead you were supportive and understanding.
I hope we can stay in touch, professionally and personally. I have the highest respect for your talent and leadership skills. You have the ambition and acumen to be wildly successful. I hope you and Denise will find personal satisfaction in Albany as well. I hear it’s a nice city. If there’s ever anything I can do for you, please don’t hesitate to ask.
All my best,
Tanya
QUESTION : What is Jake going to do?
CorrectIncorrect -
Question 91 of 101
91. Question
(READ THE FOLLOWING CARD AND ANSWER THE FOLLOWING QUESTION)
Don’t miss an issue! Order Computer Cloud Magazine today!
Fill our and return this card today to keep abreast of all things computer.
C⬜ 3 months for $25 ⬜ 6 months for $40
⬜ 12 months for $75 — best value! (Only about $1.40 per issue)
Name ______________________________
Address______________________________ Apt. _____
City ________________________ State ____________ Zip ________
Choose one: ⬜ payment enclosed ⬜ bill me later
Computer Cloud Magazine is published weekly. Please allow 4-6 weeks for delivery of first issue. The savings are based on a 12-month cover price of $104.00. For subscription questions, please call 1-800-463-8800 or visit our website at www.computercloud.com/sub
Would you like to receive FREE offers and promotions from our partner companies via e-mail?
⬜ YES, my e-mail is _________________ ⬜ No, thank you
QUESTION : What will happen to subscribers who give their email addresses?
CorrectIncorrect -
Question 92 of 101
92. Question
(READ THE FOLLOWING CARD AND ANSWER THE FOLLOWING QUESTION)
Don’t miss an issue! Order Computer Cloud Magazine today!
Fill our and return this card today to keep abreast of all things computer.
C⬜ 3 months for $25 ⬜ 6 months for $40
⬜ 12 months for $75 — best value! (Only about $1.40 per issue)
Name ______________________________
Address______________________________ Apt. _____
City ________________________ State ____________ Zip ________
Choose one: ⬜ payment enclosed ⬜ bill me later
Computer Cloud Magazine is published weekly. Please allow 4-6 weeks for delivery of first issue. The savings are based on a 12-month cover price of $104.00. For subscription questions, please call 1-800-463-8800 or visit our website at www.computercloud.com/sub
Would you like to receive FREE offers and promotions from our partner companies via e-mail?
⬜ YES, my e-mail is _________________ ⬜ No, thank you
QUESTION : What information is NOT included on this card?
CorrectIncorrect -
Question 93 of 101
93. Question
(READ THE FOLLOWING ADVERTISMENT AND ANSWER THE FOLLOWING QUESTION)
AUSTRALIAN PULP AND PAPER WEEK
The 10th annual pulp and paper week is taking place next month from March 5-10th at the Sydney Seas Inn. This is an excellent networking opportunity for executives in the pulp and paper industry. Participants from around the world are invited to join in the fair and learn more about the direction of Oceania’s pulp mills and the future of the paper industry as a whole. This year a special session on recycling will be held in addition to the regular paper and packaging sessions.
The Pulp and Paper Brunch is always the most popular event of the fair. This year, keynote speakers at Friday’s luncheon (1:00 P.M.) include Martha Evans, chairperson from the National P&P Committee; and John Lopez, former President of the Sydney Paper Factory.
Online registration available now. Click here.
For information about accommodations at the Sydney Seas Inn or other local hotels, call 1-800-345-9900.
Members of the community are invited to come out to free events including the family picnic (Saturday afternoon) and the children’s paper festival (Sunday-all day). For a complete schedule of events visit www.auspaperweek.org.
We have room for a few more sponsors for this year’s event. Please contact Amy Witherspoon, (awitherspoon@paperweek.com) for more details.
QUESTION : What is being advertised?
CorrectIncorrect -
Question 94 of 101
94. Question
(READ THE FOLLOWING ADVERTISMENT AND ANSWER THE FOLLOWING QUESTION)
AUSTRALIAN PULP AND PAPER WEEK
The 10th annual pulp and paper week is taking place next month from March 5-10th at the Sydney Seas Inn. This is an excellent networking opportunity for executives in the pulp and paper industry. Participants from around the world are invited to join in the fair and learn more about the direction of Oceania’s pulp mills and the future of the paper industry as a whole. This year a special session on recycling will be held in addition to the regular paper and packaging sessions.
The Pulp and Paper Brunch is always the most popular event of the fair. This year, keynote speakers at Friday’s luncheon (1:00 P.M.) include Martha Evans, chairperson from the National P&P Committee; and John Lopez, former President of the Sydney Paper Factory.
Online registration available now. Click here.
For information about accommodations at the Sydney Seas Inn or other local hotels, call 1-800-345-9900.
Members of the community are invited to come out to free events including the family picnic (Saturday afternoon) and the children’s paper festival (Sunday-all day). For a complete schedule of events visit www.auspaperweek.org.
We have room for a few more sponsors for this year’s event. Please contact Amy Witherspoon, (awitherspoon@paperweek.com) for more details.
QUESTION : Which is NOT provided in the Advertisement?
CorrectIncorrect -
Question 95 of 101
95. Question
(READ THE FOLLOWING ADVERTISMENT AND ANSWER THE FOLLOWING QUESTION)
AUSTRALIAN PULP AND PAPER WEEK
The 10th annual pulp and paper week is taking place next month from March 5-10th at the Sydney Seas Inn. This is an excellent networking opportunity for executives in the pulp and paper industry. Participants from around the world are invited to join in the fair and learn more about the direction of Oceania’s pulp mills and the future of the paper industry as a whole. This year a special session on recycling will be held in addition to the regular paper and packaging sessions.
The Pulp and Paper Brunch is always the most popular event of the fair. This year, keynote speakers at Friday’s luncheon (1:00 P.M.) include Martha Evans, chairperson from the National P&P Committee; and John Lopez, former President of the Sydney Paper Factory.
Online registration available now. Click here.
For information about accommodations at the Sydney Seas Inn or other local hotels, call 1-800-345-9900.
Members of the community are invited to come out to free events including the family picnic (Saturday afternoon) and the children’s paper festival (Sunday-all day). For a complete schedule of events visit www.auspaperweek.org.
We have room for a few more sponsors for this year’s event. Please contact Amy Witherspoon, (awitherspoon@paperweek.com) for more details.
QUESTION : Who is most likely to participate in this event?
CorrectIncorrect -
Question 96 of 101
96. Question
(READ THE FOLLOWING BOOK REVIEW AND ANSWER THE FOLLOWING QUESTION)
Early today I completed Empires of the Middle East: A History of Babylonia from the Bronze Age to the Present by Thurman Boyles. This is going to be a very brief review, but suffice it to say the book was erudite, insightful and an excellent revision of the tropes and stereo-types pervasive in Middle Eastern studies to this day. In the last several years I have become intimately familiar with literally thousands of sources, both primary and secondary on the region. If you have a decent foundation on the relevant literature of the period–400 BC to roughly the late 18th century AD–and are interested in the area I cannot recommend this book enough. However, if you don’t, this is not a good introductory work. It is dense. The arguments can sometimes seem abstruse and arcane. And the narrative is so wide in scope that one should really have taken an introductory course in the region just to keep up. There still is no standard one volume history of what is commonly called, “The Middle East.” This is unfortunate. Boyles’ book helps fill that role for specialists, but one is still, sadly lacking for the rest of us.
— Paul Robert Kingston
QUESTION : What does Paul Robert Kingston suggest about the book?
CorrectIncorrect -
Question 97 of 101
97. Question
(READ THE FOLLOWING BOOK REVIEW AND ANSWER THE FOLLOWING QUESTION)
Early today I completed Empires of the Middle East: A History of Babylonia from the Bronze Age to the Present by Thurman Boyles. This is going to be a very brief review, but suffice it to say the book was erudite, insightful and an excellent revision of the tropes and stereo-types pervasive in Middle Eastern studies to this day. In the last several years I have become intimately familiar with literally thousands of sources, both primary and secondary on the region. If you have a decent foundation on the relevant literature of the period–400 BC to roughly the late 18th century AD–and are interested in the area I cannot recommend this book enough. However, if you don’t, this is not a good introductory work. It is dense. The arguments can sometimes seem abstruse and arcane. And the narrative is so wide in scope that one should really have taken an introductory course in the region just to keep up. There still is no standard one volume history of what is commonly called, “The Middle East.” This is unfortunate. Boyles’ book helps fill that role for specialists, but one is still, sadly lacking for the rest of us.
— Paul Robert Kingston
QUESTION : For whom is the book recommended?
CorrectIncorrect -
Question 98 of 101
98. Question
(READ THE FOLLOWING LETTER AND ANSWER THE FOLLOWING QUESTION)
Dear City Credit Union member,
Your Credit Union has had a very busy year so far in 2010. We have experienced solid new member growth and continue to actively lend to our members. Helping members become homeowners, providing low rate credit cards, lending funds for new or used vehicles, and making home equity loans continue to be areas of focus for City Credit Union. While these efforts will continue, we also realize that many of our members have experienced tough economic times, and may be struggling to meet their current financial obligations.
In recent weeks, we have received many letters and phone calls from members telling us about their financial situations and unique challenges. Due to the current economic climate, we have heard from members across a wide array of industries and professions; teachers, construction workers, and automotive sales to name a few, who have either lost their jobs, think they may lose their jobs, or had their household income significantly decreased. If you have not been impacted, chances are that you have a family member, friend or neighbor who has experienced financial difficulties as a result of the economy.
If you are having difficulties in making any of your loan payments, whether it’s your mortgage, auto, boat or RV, credit card or equity loan, we want to assure you that we are here to help you with our Member Assistance Team. This team was assembled exclusively to help members through stressful financial situations. We can help you by offering realistic solutions and may also be able to offer advice for working with other financial institutions—even if CCU is not your primary mortgage holder. If you’re experiencing difficulty in meeting your financial obligations, or worried about your future ability to do so, we encourage you to contact us as soon as possible and we will do our best to help you through these challenging times.
City Credit Union Member Assistance Team
216-555-8957 or 800-555-2823 extension 5987
Remember, we have your best interests in mind. If we can assist you, please contact us today.
Sincerely,
Joel Blumenthal
Executive Vice President
QUESTION : What is stated in the letter about City Credit Union?
CorrectIncorrect -
Question 99 of 101
99. Question
(READ THE FOLLOWING LETTER AND ANSWER THE FOLLOWING QUESTION)
Dear City Credit Union member,
Your Credit Union has had a very busy year so far in 2010. We have experienced solid new member growth and continue to actively lend to our members. Helping members become homeowners, providing low rate credit cards, lending funds for new or used vehicles, and making home equity loans continue to be areas of focus for City Credit Union. While these efforts will continue, we also realize that many of our members have experienced tough economic times, and may be struggling to meet their current financial obligations.
In recent weeks, we have received many letters and phone calls from members telling us about their financial situations and unique challenges. Due to the current economic climate, we have heard from members across a wide array of industries and professions; teachers, construction workers, and automotive sales to name a few, who have either lost their jobs, think they may lose their jobs, or had their household income significantly decreased. If you have not been impacted, chances are that you have a family member, friend or neighbor who has experienced financial difficulties as a result of the economy.
If you are having difficulties in making any of your loan payments, whether it’s your mortgage, auto, boat or RV, credit card or equity loan, we want to assure you that we are here to help you with our Member Assistance Team. This team was assembled exclusively to help members through stressful financial situations. We can help you by offering realistic solutions and may also be able to offer advice for working with other financial institutions—even if CCU is not your primary mortgage holder. If you’re experiencing difficulty in meeting your financial obligations, or worried about your future ability to do so, we encourage you to contact us as soon as possible and we will do our best to help you through these challenging times.
City Credit Union Member Assistance Team
216-555-8957 or 800-555-2823 extension 5987
Remember, we have your best interests in mind. If we can assist you, please contact us today.
Sincerely,
Joel Blumenthal
Executive Vice President
QUESTION : Why have members been writing to City Credit Union recently?
CorrectIncorrect -
Question 100 of 101
100. Question
(READ THE FOLLOWING LETTER AND ANSWER THE FOLLOWING QUESTION)
Dear City Credit Union member,
Your Credit Union has had a very busy year so far in 2010. We have experienced solid new member growth and continue to actively lend to our members. Helping members become homeowners, providing low rate credit cards, lending funds for new or used vehicles, and making home equity loans continue to be areas of focus for City Credit Union. While these efforts will continue, we also realize that many of our members have experienced tough economic times, and may be struggling to meet their current financial obligations.
In recent weeks, we have received many letters and phone calls from members telling us about their financial situations and unique challenges. Due to the current economic climate, we have heard from members across a wide array of industries and professions; teachers, construction workers, and automotive sales to name a few, who have either lost their jobs, think they may lose their jobs, or had their household income significantly decreased. If you have not been impacted, chances are that you have a family member, friend or neighbor who has experienced financial difficulties as a result of the economy.
If you are having difficulties in making any of your loan payments, whether it’s your mortgage, auto, boat or RV, credit card or equity loan, we want to assure you that we are here to help you with our Member Assistance Team. This team was assembled exclusively to help members through stressful financial situations. We can help you by offering realistic solutions and may also be able to offer advice for working with other financial institutions—even if CCU is not your primary mortgage holder. If you’re experiencing difficulty in meeting your financial obligations, or worried about your future ability to do so, we encourage you to contact us as soon as possible and we will do our best to help you through these challenging times.
City Credit Union Member Assistance Team
216-555-8957 or 800-555-2823 extension 5987
Remember, we have your best interests in mind. If we can assist you, please contact us today.
Sincerely,
Joel Blumenthal
Executive Vice President
QUESTION : What does the Member Assistance team help with?
CorrectIncorrect -
Question 101 of 101
101. Question
(READ THE FOLLOWING LETTER AND ANSWER THE FOLLOWING QUESTION)
Dear City Credit Union member,
Your Credit Union has had a very busy year so far in 2010. We have experienced solid new member growth and continue to actively lend to our members. Helping members become homeowners, providing low rate credit cards, lending funds for new or used vehicles, and making home equity loans continue to be areas of focus for City Credit Union. While these efforts will continue, we also realize that many of our members have experienced tough economic times, and may be struggling to meet their current financial obligations.
In recent weeks, we have received many letters and phone calls from members telling us about their financial situations and unique challenges. Due to the current economic climate, we have heard from members across a wide array of industries and professions; teachers, construction workers, and automotive sales to name a few, who have either lost their jobs, think they may lose their jobs, or had their household income significantly decreased. If you have not been impacted, chances are that you have a family member, friend or neighbor who has experienced financial difficulties as a result of the economy.
If you are having difficulties in making any of your loan payments, whether it’s your mortgage, auto, boat or RV, credit card or equity loan, we want to assure you that we are here to help you with our Member Assistance Team. This team was assembled exclusively to help members through stressful financial situations. We can help you by offering realistic solutions and may also be able to offer advice for working with other financial institutions—even if CCU is not your primary mortgage holder. If you’re experiencing difficulty in meeting your financial obligations, or worried about your future ability to do so, we encourage you to contact us as soon as possible and we will do our best to help you through these challenging times.
City Credit Union Member Assistance Team
216-555-8957 or 800-555-2823 extension 5987
Remember, we have your best interests in mind. If we can assist you, please contact us today.
Sincerely,
Joel Blumenthal
Executive Vice President
QUESTION : What does the writer encourage readers to do?
CorrectIncorrect